Latest COVID-19 Updates from S. Collins & SonStewart Collins
Collection and Delivery Update
We are currently being overwhelmed with visitors to our store, click & collect orders, local and national delivery orders.
To help us manage, we’ve had to put some temporary restrictions in place through our online services.
We’ve taken the difficult decision to stop accepting future national deliveries to help us focus on our local community in this time of need. This decision will be reviewed daily and national orders will resume as soon as possible.A limited national delivery service has resumed since 10th May 2020.
Availability for click & collect and local deliveries have been capped at a manageable level for us and you will be presented with the next available slot at the checkout.
We encourage you to place orders for Click & Collect, if you are able to come to our store – leaving the delivery slots for the elderly, vulnerable and key-workers who are unable to.
Once again thank you for your support during these difficult times. It is greatly appreciated.
NHS Workers & Vulnerable Community Member Ordering
We will open early, (starting from Thursday 26th March) from 8:30am Monday-Friday and 7:30am on Saturday, to allow NHS workers and vulnerable members of the community access to our store.
We’ve also made available additional delivery slots for NHS workers and vulnerable members of the community who cannot get to our store – allowing them to call us on 0141 779 2028 between 8am-9am (Monday to Saturday) to receive priority support and our next available delivery slots.
Proof of NHS employment will be requested.
Don’t forget, we continue to offer a 10% discount to all Blue Light Card holders.
To allow us to prepare our produce arriving from farms and suppliers, we’re also now altering our opening hours from 9am-4pm (Monday-Friday) and 8am-3pm (Saturday).
All customers coming to the store are asked to wait outside until a member of the team invites them to come into the store where they will then be served. If you have come to the store with a friend or relative we ask that only one person comes into the store.
We kindly request that all customers visiting our store use the provided hand sanitiser upon entry and adhere to government guidelines of social distancing when waiting to be served.
All purchases will be supplied in a new, clean carrier bag – we ask that no reusable bags are brought into store at this time. We will cover the cost of all new single-use bags until 30th April.
All personnel and delivery drivers are increasing their already high personal hygiene practices – including sanitisation upon entering and leaving the building.
We will more frequently clean and disinfect objects and surfaces that are touched regularly by the public and staff – such as our credit card machine and tills.
We have good availability across all our product range, with the exception of chicken (which is running low through the supply chain). We, like other retailers, will be imposing some sensible rationing of items per person to ensure there is enough for all throughout the day.
We are here to help, and doing all that we can, as quickly as we can, but please bear with us in this time of exceptional circumstances.
Updated: 10/05/2020 12:15
The above information is changing daily and spercedes all previously published opening hours, delivery information or promotions.